Articles in this category How do I get a refund? You can cancel your billing and get a full refund by submitting ticket HERE Don't recognize this charge on your credit card statement? We bill for adult content. If you did not make a purchase for any adult content, please submit a ticket for a refund and cancellation. How long does it take to get a reply from a message? We normally reply within a few hours, but can take up to 48 hours for us to respond. Please keep in mind that weekends will have slower response times. What will show on my credit card statement? MyVideoHelp.com will show on your credit card statement.
Top articles How do I get a refund? Category: Knowledgebase You can cancel your billing and get a full refund by submitting ticket HERE Don't recognize this charge on your credit card statement? Category: Knowledgebase We bill for adult content. If you did not make a purchase for any adult content, please submit a ticket for a refund and cancellation. What will show on my credit card statement? Category: Knowledgebase MyVideoHelp.com will show on your credit card statement. How long does it take to get a reply from a message? Category: Knowledgebase We normally reply within a few hours, but can take up to 48 hours for us to respond. Please keep in mind that weekends will have slower response times.